Stop MINUTES
turning into
HOURS of MISERY

By Maggie Love  Pitman Training London EC2

 

Have no time for minutes?  Well please take note – increasingly PAs are being asked to minute actual and virtual meetings. And generally it is a task that can give you the heebie geebies.

While main meeting participants understand the agenda and subject matters, the minute taker is often in the dark.

There can be technical jargon and acronyms. Conference calls at virtual meetings may be full of strange voices. Oh, and a room full of senior people will be relying on your skill and accuracy. How you handle it can get you singled out by the powers that be – for promotion or relegation.

We have to stop meetings like this! So take a few seconds to conquer the minutes minefield.

Before the meeting find out from the Chairperson the type of minutes required. Very rarely are verbatim notes needed. If they are, usually in informal, legal or sensitive situations, then a tape recorder with a verbatim type transcription is probably the solution. The common types of minutes are:

  • Narrative – record of the subject, discussion and actions
  • Action points – agreed action only
  • Resolutions – resolutions or motions carried by the committee/forum

Obviously you need to be a good listener, an accurate and perceptive writer and a fast note taker. On the latter a good shorthand speed is a real confidence booster. Shorthand is in demand again and is one of  the post popular Pitman training subjects. – the quickest and easiest to learn nowadays is Teeline. Alternatively fast typing is very effective – 70-80wpm is good. Check if there is a PC facility or if you can take in a laptop. Otherwise boost your confidence with speed writing techniques.
 
The duties of the minute taker appear relatively simple but this is deceptive. As well as the above you also need to be alert and able to concentrate fully on the discussions, to record the key points accurately and objectively and summarise them succinctly.
 
You need to be highly organised too, as you may have papers to circulate before and after the meeting. It is obviously vital to keep confidential discussions completely confidential.
 
You still may not have the time of your life at such meetings but these simple guidelines and tips will stop the minutes turning into hours of misery.

If taking minutes is an important part of your role, ask about our 1 day minutes workshop at Pitman Training. 

Call us on
( 020 7256 668

 

A BUSINESS CASE
FOR TRAINING


   10 Top Secrets !...

  1. Preparation, preparation, preparation.
  2. Ask the chairperson the type of minutes they want, any special rules you need to follow.
  3. Read previous minutes thoroughly for understanding of subject matter and style.
  4. Talk to the person who minuted the last meeting if possible.
  5. Take the time to gain some understanding of the subject matter.
  6. Note technical terms, abbreviations and acronyms (e.g. Send an RFI PDQ before the RFP*)
  7. Draw up a table plan of names as people are introduced at meeting.
  8. Learn shorthand keyboard skills or speedwriting.
  9. Type up the minutes as soon after the meeting as you can while it is still fresh in your mind.
  10. Send a draft to the chairperson to amend or approve, check the circulation list and confidentiality level.

* Send a Request for Information Pretty Damn Quick before the Request for Proposal!

 ( 020 7256 6668 

  Copyright Pitman London EC2