SCHEDULE  2010

 

	SEMINAR TITLE		JAN	FEB	MAR	APR
	Absence Management
	Assertiveness for Women (1/2 day)
	Better Business Writing		12		17
	Motivation - Secrets and Strategies
	Cold Calling for Cowards					16
	Conflict Management
	Cracking the Cash Flow  Problem		29
	Credit Control		29		19
	Creative Thinker and Problem Solver New				8
	Data Protection - Understanding the Law			5
	Dealing Effectively with Difficult People and Situations		14		3
	Developing Self Esteem & Assertiveness				1
	Distance Management (Virtual and Remote Teams)
	Diversity Awareness			10
	Personal Presentation New		20		11
	Effective Interpersonal Skills		19		24
	Emotional Intelligence				29
	Essential Business Numeracy New			9
	Event Management - An Introduction			17
	Event Management - The Next Step			3
	Executive PA - Developing your Role
	Extraordinary Customer Service			2
	Finance for Non-Financial Managers				2
	Finance for PAs & Administrators
	From PA to Executive PA
	Getting the Most from your Voice
	Grammar for Business			18
	Making Meetings Matter			25
	Managing People Effectively			12
	Minute Taking - A Practical Guide			4
	Negative to Positive (Getting the Most from People)				15
	Negotiation Skills
	Newly Appointed Manager				10
	Newly Appointed Secretary/ Administrator				8
	NLP for Business - Making a Difference New		13
	Organising Your Managers			16
	Persuading & Influencing People		7
	Presentation Skills		6		9
	Professional Receptionist				26
	Project Management - An Introduction		26
	Proofreading Techniques		28		23
	Raise Your Profile - Make an Impact New			19
	Rapid Reading				12
	Report Writing				4
	Speak Clearly - Be Heard			11
	Speed Writing 1/2 day				5
	Stop Sabotaging Yourself! New			4
	Supervisory Skills				31
	Technical Report Writing				30
	Telephone Technique		8		25
	Time Management - A Practical Guide		21		22
	Train the Trainer - Fast Track			27

KEY:
Recruitment, HR and Training
Personal Effectiveness
Secretarial and Support
Management Development
Communication Skills
Sales & Marketing