Make an impression on
your career with a Pitman Training Receptionist Diploma
A good receptionist is considered to be an integral part of a business operation and with the right skills and training will be fulfilling one of the most challenging roles of any organisation.
As the eyes and ears of the business, the receptionist is, to some extent, a buffer for other people in the office. One of the most important functions of the role is to be of help to others. You will be expected to multi-task and deal with enquiries even when you are busy.
If you like taking care of people but don’t want the responsibility of being a manager or team leader then this role can offer you a great chance to liaise with and organise people. Telephone call handling, keyboard and good administrative skills are essential for most receptionists. Pitman Training gives you the opportunity to learn these valuable skills to enable you to work successfully within this demanding and most crucial role.
Learning receptionist skills is easy with Pitman Training. Our tried and trusted methods are the best available. You will work at your own pace in our comfortable premises, helped by experienced tutors as required. You choose your own hours and keep the reference materials when the course is over. On completion, you will receive a Pitman Training Diploma that is recognised nationally and internationally by employers.
Core Subjects
Computer Keyboard Skills
Learn how to touch type accurately, using the correct keyboard technique. This may help to reduce the risk of RSI (repetitive strain injury).
Business Document Production
Develop skills and understanding of routine and complex business documents and the conventions used in their production and presentation.
Communication at Work
Learn how to communicate effectively in the workplace using verbal and non-verbal communication. Understand the principles and structure of written communication.
Professional Receptionist Seminar
A one-day seminar which will give the individual an understanding of the importance of the receptionist’s role and how to project the best image for their company.
Microsoft Word
Learn word processing skills to a good business standard. This will enable you to create professional looking documents, produce tables, insert pictures and much more.
Microsoft Outlook
Learn how to share, manage and schedule information electronically. Covers the use of email, electronic calendar, scheduling meetings and appointments; creating and assigning tasks and creating address lists.
Elective Subjects – choose ONE
Computer Skills
Keyboard Speed Development
Microsoft Excel
Other
Audio Transcription
Personal Development
Go … Make a Difference!
Health & Safety Essentials
Telephone Techniques seminar
Guideline Learning Time
4 weeks full-time or 110 hours flexi study
(full-time is based on approx 20 hours a week)
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I really like working with people in an office environment and
with my previous experience of temporary receptionist jobs, I
thought it might be a good career for me. Whilst I was
completing my Receptionist Diploma, Pitman Training gave me
the confidence to get that fantastic receptionist job I have
always wanted!.
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